F&I Department
A well-run and high-producing finance and insurance department is critical to dealership success.
Picture this: Your dealership is thriving in sales, but your Finance and Insurance (F&I) department isn’t meeting its potential. Margins are tight, customer retention is slipping, and CSI scores are lagging. Customers might leave your dealership without feeling confident in their purchase, or worse, they turn to competitors for better financing or insurance options.
Is Your F&I Department Delivering?
- Are you profit-sharing or reinsuring your products to boost revenue?
- Are your offerings driving higher customer retention?
- Are your processes contributing to exceptional Customer Satisfaction Index (CSI) scores?
Unsure? We can help!
If this sounds familiar, it’s time to take control of your F&I operations.
At Brady Ware, we understand the challenges dealerships face in optimizing their F&I operations. From maximizing profits to enhancing customer satisfaction, a well-run F&I department is critical to your success. Our goal is to ensure your F&I products and processes are working seamlessly to deliver the results your dealership deserves.
Build a Top-Performing F&I Department
Brady Ware specializes in helping dealerships create F&I departments that perform at the highest level. Our training covers:
- Developing Effective Sales Processes: Implement proven strategies that deliver consistent results.
- Menu-Selling Techniques: Increase income while limiting reserve with structured selling methods.
- Optimizing F&I Products: Equip your team with the right suite of products to drive retention, profitability, and high CSI scores.
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Key Contacts
With over 45 years of experience in automotive, RV, and marine fixed operations, Brett Coker, CMC, has held nearly every position in a dealership, including Service Advisor, Service Manager, F&I Manager, and General Manager for import and domestic franchises. Widely known as an F&I guru and fixed operations expert, Brett emphasizes a strong focus on maximizing revenue per billed hour and implementing proven processes that help dealers and their employees build profitable, sustainable service and parts departments.
With over 25 years of automotive retail experience, has held positions in sales, sales management, F&I management, and operations director for a multi-store group. Terry Schwer emphasizes and keeps a strong focus on the development of people and processes that help dealers and their employees build on steady foundations.
Take Control of Your F&I Success
Your F&I department has the power to elevate your dealership’s performance and reputation. With the right processes, training, and support, you can transform your operations and achieve sustained success.