Optimizing Board Governance: Strategies for Effective Leadership, Collaboration, and Shared Success
Board Harmony: Clarifying Roles, Fostering Communication, and Building a Strong Nonprofit Team
By Joel Kessel
Confusion around board member roles and responsibilities can lead to frustration and hinder a nonprofit’s ability to achieve its mission. Joel Kessel offers some key strategies for fostering clarity and collaboration within your board.

Establishing Clear Roles and Responsibilities
- Job Descriptions: Develop clear job descriptions for the board chair, executive director, and individual board members. These descriptions should outline roles, responsibilities, and expectations.
- Board Retreats: Utilize annual board retreats as opportunities to revisit and clarify roles and responsibilities. Encourage open dialogue to ensure everyone is aligned.
- Ongoing Training: Provide ongoing training and development opportunities for board members to enhance their understanding of their roles and responsibilities.
Building Strong Communication Channels
- Regular One-on-Ones: Schedule regular one-on-one meetings between the board chair and executive director to maintain open communication and alignment.
- Weekly Updates: Consider implementing weekly email updates from the executive director to the board, sharing progress reports and challenges.
- Board Communication: Encourage open communication among board members, potentially through one-on-ones with the board chair or within designated committees.
“A strong board operates with clear roles and responsibilities, open communication channels, and a commitment to ongoing training and development. This collaborative approach empowers the board, the executive director, and staff to work together seamlessly in pursuit of the organization’s mission.”
Fostering a Collaborative Environment
- Committee Structure: Develop a committee structure that aligns with your organization’s needs. Committees provide opportunities for board members to contribute their expertise and share the workload.
- Performance Evaluations: Conduct annual board performance evaluations to establish goals and expectations for board members.
- Board Manual: Maintain a comprehensive board manual that outlines bylaws, the mission statement, strategic plan, and policies and procedures. Review and update the manual annually.
- Shared Ownership: Move beyond a “me” mentality to a “we” mentality to empower board members to contribute their talents and expertise. Delegate tasks and provide opportunities for growth and development.
By implementing these strategies, nonprofit organizations can cultivate a strong and collaborative board environment. Clear roles, open communication, and a shared sense of ownership empower the board to work effectively alongside the executive director and staff, ultimately maximizing the organization’s impact and achieving lasting success.
Brady Ware Nonprofit Advisors want to help you fulfill your mission with financial health and compliance services and a network of nonprofit consultants who specialize in strategic decision-making.
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Joel Kessel
Executive Coach
Kessel Strategies
About the Author
Joel Kessel is an executive coach and strategic advisor who helps nonprofits increase their impact through peer group executive sessions and one-one coaching, board and team retreats, and leadership development. Joel has spent his entire 25+ year career deeply connected to the nonprofit community. He has worked inside and advocated on behalf of nationally recognized organizations including the National Multiple Sclerosis Society, Ronald McDonald House Charities, AirLifeLine, and the National Runaway Safeline, as well as numerous Ohio-based organizations including the Charitable Healthcare Network, Habitat for Humanity, Van Wert Performing Arts Foundation, and the Center for Disability Empowerment.
For more information, visit Kessel Strategies.